Predicting the future of banking is something we cannot accomplish with certainty today. However, there should not be any dispute in asserting that the future of banking will be a function of such variables as understanding customer aspirations, application of appropriate technology, harnessing mind power and tempering it with a good dose of heart. This will happen within a solid supervisory framework provided by the regulator. This process will colour and shape banking of the future and expedite its arrival.

Welcome to the Future of Banking.

A Functional Equation to help understand the Future of Banking…

Our Vision

To be the most technologically advanced, innovative and customer-friendly financial services organisation in Sri Lanka, poised for further expansion in South Asia.

Our Mission

Providing reliable, innovative, customer-friendly financial services, utilising cutting-edge technology and focusing continuously on productivity improvement whilst developing our staff and acquiring necessary expertise to expand locally and regionally.

INTRODUCTION TO THE 48TH ANNUAL REPORT

Chairman’s Review

Strength of the Balance Sheet, compliance with regulatory requirements, high standards of corporate governance, transparency and commitment to international best business practices were the key to our success and to earn the reputation of being the Most Awarded Bank in Sri Lanka.

Managing Director’s Review

Our journey has been remarkable, touching many lives and being part of their growth as a trusted partner. Commercial Bank is acknowledged as one of the World’s Top 1000 Banks and is the largest private sector financial services organisation in Sri Lanka. We seek to build on this heritage, maintaining stakeholder covenants to shape the future of banking.